Privacy policy

M et Mme Plaisir operates metmmeplaisir.com. A privacy officer has been appointed under Law 25.

For access, correction, withdrawal of consent or complaints: info@metmmeplaisir.com.

• Name, email, phone, shipping and billing address.
• Order details, amounts and service communications.
• Payments are processed by Stripe; we never store card numbers.
• Technical data such as IP address, device, browser and viewed pages.
• Messages submitted through our contact form.

We use information to process and ship orders, provide support, prevent fraud, meet legal obligations and, with consent, send promotional communications.

Consent is requested for specific purposes and may be withdrawn at any time. Personal information is never sold or rented.

Hosting, payment, email and delivery providers process only the information needed for their work under confidentiality obligations. Privacy impact assessments are completed before data is transferred outside Quebec.

We use strictly necessary cookies for sessions, carts and security, and may use audience measurement cookies. Browser settings can block them, but some functions may become unavailable.

Information is kept only as needed or required by law, then securely destroyed or anonymized. We use encryption, role-based access, employee authentication and access logs.

You may access or correct your information, withdraw consent, request portability or file a complaint with Quebec’s privacy regulator. We respond within 30 days and may request proof of identity.

This shop is exclusively for adults aged 18 and over. We do not knowingly collect information about minors.

This shop is exclusively for people aged 18 and over. By placing an order, you confirm that you are at least 18 and that the information provided is accurate. M et Mme Plaisir assumes no liability for a false age declaration or a purchase made by a minor using inaccurate information or without the payment holder’s authorization.

This policy may be updated; significant changes will be announced on the site.

For hygiene reasons, products from our shop cannot be exchanged or refunded.